The products available on OrderMatch are owned by other
members (individuals and institutions alike).
Regardless of who matches with your order, you
will be dealing only with Bullion Universe. We are responsible
for fulfilling your order to your satisfaction.
"Partial OK" simply means that even a partial order may
be matched and executed.
Therefore, if another trader's order
"matches" even 1 item at your price, an order will
be executed for the 1 item. Then a replacement order,
reflecting the remaining balance of your original order, will
be automatically submitted back into the market and retain
the same placement priority.
Currently there is not a way to buy or sell "All or
None" on OrderMatch. Keep in mind that you are not charged
fees based on the size of your transaction.
The "or better" only comes into play at the
moment your order enters the marketplace. If there is a better
price available at that time, you will get the benefit of the
"better" price.
You can sell your metal using our OrderMatch feature,
essentially selling directly to our customers without having
to deal with a third party. If your product is not listed on
OrderMatch or you have any question about which category to
use, please feel free to
contact us
.
No. Your product does not need to be appraised before sending
to Bullion Universe. Our Vault staff reviews all incoming
product for quality control purposes.
Under normal market conditions, your product will be posted to
your account within 2 (two) business/banking days after
it is received and passes through our quality control process.
Once you receive notification that your Funds are available, you
can request a Funds Withdrawal from your account. Requests
are typically processed within a couple business/banking days.
Due to the nature of the order-matching platform, a small
clearing period is necessary to allow for the processing of
incoming payments. Pending Funds are typically
released to your Available Funds within 1-5 business/banking
days.
You may have committed this product to a previous Sell Order
that is still Pending. If so, the product is unavailable to
sell.
To release the hold on the product, CANCEL
the pending SELL Order(s) that is involved. You will then be
free to place another order using the product(s) for
fulfillment.
The Pending Product column represents product that is
not currently available to sell or request delivery. If you
have a SELL order for product in your portfolio that hasn't
executed, it is not available to withdraw. If you have
requested a Product Withdrawal, it will remain pending until it is
shipped (or cancelled).
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