This Privacy Statement describes how Bullion Universe
collects, uses and discloses information about visitors and
customers of our website. By visiting or using BullionUniverse.com you
are consenting to us gathering and processing information about
you in accordance with this Privacy Statement. This privacy
statement applies solely to information collected by BullionUniverse.com.
Information We Collect About You
Bullion Universe recognizes and respects the privacy of our
customers and web visitors. We may collect certain personally
identifiable information ("Personal Information") that
visitors to this web-site and customers establishing accounts may
voluntarily provide. Personal Information is used when necessary
to provide products and services through the on-line operations
of the web-site ("Services"). Bullion Universe is the
sole owner of the information collected. Bullion Universe will
not share your Personal Information with third parties for their
own marketing purposes.
Bullion Universe collects information from our users at several
different points on our website.
When you are establishing an account with Bullion
Universe and ordering products from the website, we may require
that you provide your name, address, email address, phone
number, credit card number, and social security number or FEIN
(if applicable), so that we may verify your identity and
process your order accurately.
A customer who is requesting a Product or Funds Withdrawal
must provide contact and financial information for billing or
payment purposes and to fulfill the customer's orders. If we
have trouble processing an order, contact information is used
for communication with the customer.
If it is necessary to obtain a credit report for any
reason, we may be required to use Personal Information.
For visitors and customers, we use IP addresses
internally for security purposes, to analyze trends, administer
the web-site, track user's movement, and gather broad
demographic information for aggregate use.
Cookies and Similar Technologies We may
use cookies, web beacons, or other tracking technologies to
collect certain information about users of our Services and
interactions with our web-site, and to allow us to keep track of
analytics and certain statistical information. This enables us to
improve our Services and provide you with more relevant content.
For example, we may automatically collect certain non-personal
information from you relating to your use of our web-site,
including, but not limited to, mobile device identifier, browser
type, operating system, Internet Protocol ("IP")
address, software version, the domain name from which you
accessed the website, phone model, phone operating system, and
carrier information.
In addition, we may collect information about your
browsing behavior, such as the date and time you visit the
website, the areas or pages of the website that you visit, the
amount of time you spend viewing or using the website, the number
of times you return to the website, other click-stream or service
usage data, emails that you open, forward or click-through to our
Services. Please note that under some laws, certain types of
Usage Information may be considered personally identifiable
information, and in such cases, we will treat it as Personal
Information.
Most browsers are initially set to accept cookies. You may, however,
disallow reception of cookies at any time by resetting your web browser.
How We Use Your Personal Information
We may use Personal Information received from you to
provide you with the services and products offered on our
web-site, respond to your inquiries, process orders, and
execute the transactions you request.
From time-to-time our web-site may request information
from visitors and customers via surveys or contests that are
completely voluntary. If you chose to participate, the
information requested may include contact information (such as
name and shipping address), and demographic information (such
as zip code, age level). Contact information will be used to
notify the winners and award prizes. Survey information will be
used for purposes of monitoring or improving the use and
satisfaction of this web-site.
We use contact information to send web-site and service
announcement updates to our customers. Customers are not able
to un-subscribe from service announcements because they contain
important information about the web-site. We also use customer
information to provide requested Services and communicate via
email or phone about issues relating to their account.
How We Share Your Personal Information
We may share your Personal Information in the following
circumstances:
We must share certain information with service
providers who assist us in providing the Services. These
include banks, precious metals vaults, shipping companies and
credit card processing companies. These parties are not allowed
to use personally identifiable information except for the
purpose of providing these Services and do not retain, share,
store or use personally identifiable information for any
secondary purposes.
If required to provide information by a court order or
applicable law, allowable procedures will be used to provide
confidentiality.
For business improvement and development we may use
aggregated demographic information. This information is not
linked to any Personal Information that can identify any
individual person.
We do not share your Personal Information with third
parties for their own marketing purposes.
Security of Your Personal Information
We use commercially reasonable technical, administrative and
physical security measures to protect your Personal Information,
including generally accepted industry standards to protect the
Personal Information submitted to us during transmission and once
we receive it. However, no method of transmission over the
Internet, or method of electronic storage is 100% secure, so we
unfortunately cannot guarantee absolute security. If you have
reason to believe that your interaction with us is no longer
secure (e.g., if you feel that the security of any account you
might have with us has been compromised), please contact us
immediately as detailed under the "Contact Us" heading
below.
Access to and Correction of Your Personal
Information To the extent required by law, we provide
you with the opportunity to be informed of whether we are
processing your Personal Information and to access, correct,
update, oppose, delete, block, limit or object, upon request and
free of charge, to our use of your Personal Information. For such
inquiries, please contact us as detailed under the "Contact
Us" heading below. We will try to comply with your request
as soon as reasonably practicable as required by applicable law.
Please note that we may retain certain information for legal and
recordkeeping purposes, to complete any transactions that you
began prior to your request, or for other purposes as required or
permitted by applicable law.
Links to Other Websites This web-site
may contain links to other web-sites. Please be aware that
Bullion Universe is not responsible for the privacy practices of
such web-sites. We encourage our users to be aware when they
leave our web-site and to read the privacy statements of each
web-site that collects personally identifiable information.
Changes to Privacy Statement Except to
the extent limited by applicable law, we reserve the right to
update this Privacy Statement to reflect changes to our practices
by prominently posting notice of the update on our Web-site. Any
updates will become effective 30 days after posting the updates
to this statement and apply to all information collected about
you. If we make any changes to this statement that materially
impact previously collected Personal Information about you, we
will, to the extent that we have your email address, notify you
by email.
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